iPad again number one on the degree of customer satisfaction

iPad again number one on the degree of customer satisfaction


    Third consecutive iPad has taken the lead on customer satisfaction, ahead of devices other leading manufacturers of tablets, including Samsung, Acer and Amazon, wrote IT News

    According to polls JDPower and Associates, “apple” gadget justified expectations of a greater percentage of buyers than any other “tablet”.

    According to a survey conducted from September 2013 to February 2014 among 2,513 U.S. residents, iPad users are most satisfied with a laptop computer from all different brands of tablet owners. JDPower and Associates conducts research satisfaction tablet owners using the device less than a year, for the third time.

    Apple users gave a rating of 830 points, which allowed the company to take the top spot in the rankings. iPad rose to the occasion in four of the five factors, in particular, ease of use, performance, functionality and design appeal.

    In the second place in the ranking are tablets Samsung, scored 822 points. Third with 820 points Asus, in fourth place Amazon (817 points). The list J.D. Power and Associates Apple tablet rivals conceded only that for the price.

    Apple is very proud of the fact that its tablet leads the ranking of JD Power and Associates. On the official website, touting the best quality iPad, the company cites research this marketing firm.


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